I'm Justin Feldstein. I sell Explora Journeys, mostly to people who've never cruised.

Independent travel advisor of Fora Travel. The practice is focused on Explora Journeys; the book of business is multi-line. I run Haus Vacation Rentals on the side — fourteen luxury short-term rental properties in upstate New York — which is where most of what I know about hospitality comes from.

How I got here

I have been operating hospitality for years before adding cruise. Running Haus means I think about how a guest feels from the moment they unlock the door — which towels they touched first, whether the thermostat was at the right setting, whether the speaker system worked without a manual. That habit translates uncannily well to reading a cruise line's product. Most of what makes Explora work or not work is invisible to a brochure-reader and obvious to anyone who has run a service operation.

[JUSTIN] 100-150 words on the cruise origin — what made you sign up with Fora, what drew you to Explora specifically, anything about your travel background that's relevant. Honest, operator-voice. Keep the copy-brief banned-word list in mind when drafting.

What I'm doing now, what I'm not doing yet

I write here at /journal/ when there's something worth saying. I work with clients almost entirely on Explora; if Silversea Nova or Regent or Seabourn turns out to be the right fit for a specific trip, I book those too. I do not push every line; I have a clear opinion about which line wins which voyage.

I have not personally sailed Explora yet. The first FAM trip is being scheduled. [JUSTIN: update with target date when known]. Until I have sail-aboard experience, everything I write is grounded in documentary specificity — deck plans, suite specs, third-party reviews, hospitality-operator pattern recognition. I will not pretend to first-hand knowledge I don't have. Once I sail, the writing changes; the documentary discipline does not.

How I work

The path is short: a 30-minute Pre-flight call where we land on a specific voyage, suite tier, and price range. A 1-page PDF brief in your inbox within 24 hours. If you decide to book, I can hold a suite for seven days while you think. Then the booking goes through Fora to the cruise line. After that, I'm your single point of contact for anything that comes up — pre-cruise hotel and transfer recommendations, on-board concierge requests, escalation if something goes sideways at sea, a 30-day-before "thinking about your trip" check, a 7-day-after debrief.

I do not push reviews. I do ask, when you're back, whether you would like to be the first booking on someone else's Explora trip. Word of mouth among design-conscious luxury buyers is how this practice grows.

Credentials

• Independent travel advisor of Fora Travel
• Fora-certified (Essentials)
• [JUSTIN] add CLIA EMBARC ID when purchased; add Explora Knowledge Suite certification level when earned
• Operator of Haus Vacation Rentals, a 14-property luxury short-term rental portfolio in upstate New York

How to reach me

Easiest: book a 30-minute Pre-flight call or send your dates. Direct email: [email protected]. I respond within a few hours during the work day and within a day on weekends.